en Web Portal - Innovat Solution

WEB PORTAL

Our portal is easy and simple to use, you'll be surprised how easy it is to manage your team!

Simple, Easy to Use and Configure

We offer various types of reports for all types of users within your organization, and they all provide individual/user Call History, the entire organization or Call Center Service.

Office Manager

Provides access to all information related to your company. The main features are the creation of service menu, search groups, call flows and password reset for users.

Basic User

This portal provides access to information for this user only. The main features are the creation of service rules, such as call forwarding, simultaneous ringtones and even voice mail verification.

Call Center Supervisor

The most important resource of the Supervisor Portal Call Center is the use of Call Whispering, Monitor / Listen Only and Barge-In / Join a Call and Advanced Reporting